How to register in FransiPhone:
Registration through the Phone
- Call 8001242121 inside KSA or +966920000576 outside KSA.
- Choose your preferred language by pressing (1) for Arabic of (2) for English.
- Press (1) for FransiPhone services.
- Enter your MADA or credit card number.
- Enter your card PIN number.
- Create new PIN number for FransiPhone different than your card PIN and not repeated and sequenced.
- Confirm your new FransiPhone PIN.
- You will receive an activation code via (SMS) in your registered mobile number; you need to enter the code.
- You must accept the FransiPhone Terms & Conditions, Press (1) to accept or (2) to reject.
- Now you can enjoy using our advanced interactive voice response.
Registration through ATM
- Insert your MADA or Credit card in any Banque Saudi Fransi ATM.
- Choose your preferred language.
- Enter your card PIN.
- Select “Other Services” from the main screen.
- Select “Phone Banking Access”.
- Select “Registration”.
- Enter your NEW Fransi Phone PIN, which should be different from your card PIN.
- Re-enter the same Fransi Phone PIN.
- Your card will eject with conformation receipt.
FransiPhone Services
Notification alert (Post Login)
- Traffic violations.
- ID expiry.
- MADA card expiry.
- Inactive accounts.
- Inactive cards (MADA/CREDIT CARDS).
- Inactive beneficiaries (Accounts and SADAD bills).
- IPO subscription.
- Marketing offers.
MADA Cards
- Activate your MADA card.
- Reset MADA card pin.
- Change your MADA card PIN number.
- Stop your MADA card.
Current Account
- Obtain information on all your BSF accounts.
- Transfer funds between your accounts and other accounts in Banque Saudi Fransi.
- Add accounts in Banque Saudi Fransi under Beneficiaries list.
- Transfer funds to Local Banks (Predefined Beneficiary through FransiPlus & FransiMobile).
- Brokerage & Company Payment.
- Check the last 6 transactions on the account.
- Check the last deposit transaction on the account.
- Request account statement (By Fax).
- Order a checkbook (By Branch).
- Inquire about your IBAN number also you can send it to your registered mobile via SMS.
- Inquire about your FransiPhone daily limits.
Credit Cards
- Activate your Credit Card
- Inquire about your Credit card balance.
- Inquire about your Credit card due amount.
- Pay your credit card.
- Cash advance (Transfer from your card to your account).
- Inquire last 5 transactions.
- Inquire last 5 pending transactions.
- Redeem bonus points.
- Inquire credit card limit and cash limit.
- Assign/Change PIN number for your credit card.
- Request new card.
- Inquire about your credit card IBAN number also you can send it to your registered mobile via SMS.
Loan Services
- Inquire about your loan outstanding amount.
- Inquire about your next installment amount and due date.
- Apply for new loan
Sadad Bill payment
MOI Services
JANA program point inquiry
Tickets inquiry
Exchange rate
FransiKey registration
E-channels management (FransiPlus - FransiMobile)
Change FransiPhone PIN number
Contact Numbers
For Customer Service
From landline 8001242121 and outside the Kingdome dial +966920000576
For Customer Service ( Priority & Elite)
Priority
from outside the Kingdom dial +966114089000
Elite
From landline and mobile dial 8001245050 from outside the Kingdom dial +966114089000
For Marketing
From landline and mobile dial 8001240006
FransiPhone Teams and Condition
