Identify Scams and social Engineering

What is a scam?

Scam is an attempt to manipulate or trick someone into sharing their personal or confidential information with the intention of stealing their money or impersonating their identity for further scamming campaigns.

Scammers might attempt to contact you to trick you into sharing personal (sensitive) information such as usernames, Passwords, or credit/ debit card details through different techniques including: Fake SMS, WhatsApp messages, social media, phone calls or even in person.

What is a Phishing?

Phishing is a common type of scams, it’s a form of deceptive and fake messages that appears to be coming from a legitimate source such as government institutions or popular companies.

Email with links to click or attachments that contain malwares to download
SMS text messages with links to click or instructions to follow
Social media platforms such as Twitter, Facebook, Instagram, Snapachat, WhatsApp, or LinkedIn asking for your cards information or a copy of it.

Learn how to identify phishing messages!

What to do if you received a scam?

Remember!

No matter which way scammers take, their goal will always be stealing your money or impersonating your identity to steal someone else.

How to Report suspicious activities?

If you notice any suspicious activities on your accounts, or if you fell victim to criminals and sent any confidential or banking information to scammers.

Report it immediately by calling FransiCare at:

Landline inside KSA: 800 124 2121
From a Mobile Phone or outside KSA: 92 00 00 576

What to do in case you received scams?

Do not respond at all if you receive emails, messages, or phone calls from an unknown sources.
Never disclose any confidential information over the phone, via txt message or emails.
Do not trust the caller or sender even if they claim to be an employee from a legitimate organization you subscribe to.
Do your research to validate the sender and requester Identity by calling the official number of the organization or visit them in person.
If you think you may have been a victim to a scam, report it immediately!

Warning signs of phishing campaigns:

Suspicious sender:
A message coming from a phone number, account name, or email address that you do not know.
Unusual language with grammar mistakes:
A message that contain spelling or grammar mistakes with unusual formatting.
Urgent call for action:
A message warning you that a certain service is about to be disabled or revoked if you do not pay a fine or click a link immediately!

A message asking you to provide the One-time password received via text message immediately to help you with a service or application. What to do if you received a scam?
Unexpected request:
A message trying to convince you to give your personal information in order to receive a discount offer or a prize.

A message asking for your personal information to confirm a shipment or a service request you do not know and without any confirmation numbers to check!

A message asking you to accept transferring funds in and out of your own bank account to a third party and promise granting you easy money in return of this service.

A message that comes from a friend, family, or someone you know with unusual request such as transferring money to unknown third person.

A message that takes advantage of holidays, latest trends, or latest events, such as COVID 19, to deceive people with fake information or services.