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General Security Tips

  • Update your mobile phone number only through Fransi ATM or branches.
  • Do not disclose your personal or banking information through phone calls or online.
  • BSF employee will never ask you to provide personal or banking information such as ID number, credit/debit cards information, password, username, or one-time PIN number over the phone or via SMS.
  • Use strong/complex passwords for your Fransi online accounts. Learn how to create a strong password!
  • Maintain the security of all your devices by keeping the operating system, browsers, and banking application up to date with the latest official/ legitimate updates.
  • Do not use unofficial/ customized mobile phones through Jailbreak or rooting to access your banking services.
  • Add an extra layer of security by enabling biometric authentication on your devices such as using fingerprint or facial recognition.